C'Ánima respects the security and privacy of your data. We uphold the best practices, security and privacy policies on the internet.

 

The Privacy Policy was created to guarantee our customers that any and all information collected will not be provided, published or sold to third parties, guaranteeing the security and inviolability of your information during the browsing and purchasing process on the site.

 

This policy covers C'Ánima's handling of information capable of identifying users, whether collected directly on this site or stored in its electronic database by other means of collection.

By using the features offered on the C'Ánima website or interacting with it, the user agrees to and accepts the terms of the Privacy Policy.

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What kind of information do we collect?
We receive, collect and store the information you add to our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and Internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment details (including credit card information), comments, feedback, recommendations and personal profile.

How do we collect this information?
When you carry out a transaction on our site, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions listed below only.

Why do we collect this personal information?
We collect personal and non-personal information to:

Provide the services, market and deliver our products.

To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

Create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

Comply with any applicable laws and regulations.

How do we store, use and share the personal information of our website visitors?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's databases. Wix.com stores your information on firewall-secured servers. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with visitors to our site?
We may contact you to notify you about your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys and questionnaires, for news about our company or for any other reason that is necessary to review our contract in accordance with local laws. To this end, we may contact you by email, telephone, text message and post.

How do we use cookies and other tracking tools?
Like many other websites, we also use “cookies”. “Cookies” are small pieces of information sent by an organization to your computer and stored on your hard drive to allow the site to recognize you when you visit. For example, we use cookies to store your country preference. This helps us to offer you a more personalized service when you browse our site and to improve our services.
You can disable cookies at any time. However, this may result in a loss of functionality on our site.

How can visitors to your site withdraw their consent?
If you no longer wish to have your personal information collected by us, please contact us at info@canima.us

Privacy Policy updates
We have the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be made effective immediately upon posting on our website. If we make changes to material in this policy, you will be notified so that you are aware of what information we collect and how we use it.

Questions and contact information
If you would like to: access, correct or delete any information we have collected about you, feel free to contact us at info@canima.us